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Written on: 18/05/2017 by Johninthepool (1 review written)

Like others I was offered a good price for my Samsung Galaxy S5, £84. All was going well. But why why why didnt I search out reviews beforehand!!!!

I Then I received an email saying sorry you have "screen burn".....only worth £5!
Obviously screen burn is their favorite excuse.

The phone has been kept in a leather case for all it's life, in fact I sent it still with the protective film on the screen....I wonder if their "expert" noticed this?

I have contacted Citizens Advice and they are referring my case and this company to trading standards, so my advice to anyone else who has had a bad experience of Selltronics to do the same, complain via Citizens advice and lets see this lot put out of business.

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