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“A good idea in principle let down by the site in my...”

Written on: 09/09/2008 by doclee (1 review written)

Good Points
Its free.

Bad Points
It doesn't work as it should and neither do the fixes which appear on its Help pages. I no longer expect any technical help from the website when I ask for assistance.

General Comments
A good idea in principle let down by the site in my opinion. I had to e-mail a request for directions to find my way from the BBC Home Page to the i-player site. The fact that I am still awaiting an answer says it all - I eventually Googled a link.

From the various blogs it seems most of the problems are to do with the Download Manager (mine certainly are) meaning that if you want to watch or listen to a programme you've missed you cannot download it to listen or watch later but have to do it whilst its downloading in its entirety (at least that seems to be the position with TV).

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