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“I went with Virgin Mobile because I have tried...”

written by yttap on 22/05/2007

Good Points
The phone is cute, small, slick and easy to use.

Bad Points
Can't check $ in my account. I have had 3 of the same phone. Every time they send me a new phone I have to reprogram everything. This takes long time, and I have to charge the phone again. When sending back the old phone, I have to take out all the personal information. This takes more of my time again. This is 3 times now...Virgin Mobile...you're out! I got on the internet to check my $ in my account...I can't do that either!!

General Comments
I went with Virgin Mobile because I have tried T-Mobile. I signed a 2 year contract. I got no service, and T-Mobile cancelled my contract because engineers that belonged to their company said I could not get service. I was not contract phone smart at that time. To cut a long story short...It cost me $400.00 for breach of contract. My contract did state that no matter the reason of breach, I would be responsible for the $400.00. I AM NOT A HAPPY CELL PHONE USER!!! NOW I'm still trying to get a contract phone service.



Folks...tell me why WE have to sign a contract??!! Hey, we are the customer!!! Why do we have to continue to send phones back and use our valuable time in doing so?