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“Disgusting service”

written by O'Connellzh124 on 14/05/2017

Ordered a chaise two months ago. They tried to deliver a sofa last week. I would not accept it and argued with the worst customer service I have ever encountered. The call, which I made, got cut off! After almost two hours of hostile customer services, where they told me what was delivered was what I ordered, I decided to call my card provider to stop the payment. The customer service person told me I had to email them or send a letter cancelling the order and I would be charged for the cancellation. I told them not to hold their breath. I can see this ending up in court!

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