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“Introductory offer despatched fairly quickly but...”

written by earthgypsy on 11/08/2009

Introductory offer despatched fairly quickly but hasn't arrived after 15 days. Emailed Books Direct to ask what had happened, no reply. Rang to ask what happened to the delivery and after listening to lengthy phone options of which 'speak to an advisor' was last, I was given no advice as to what happend to my delivery, instead I was asked to fill in a 'non-delivery' form to receive credit and was then told I can ask them to replacement once they have received the form. Not happy, just a load of hassle for as somthing as simple as getting books delivered. Will be sticking to Amazon in future.

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“Introductory offer despatched fairly quickly but...”