Report Abuse

Report this review to the Review Centre Team

Here at Review Centre we work hard to make sure we are the best place on the internet for honest, unbiased consumer reviews - we are grateful for your help in keeping us that way!

899349

Why are you reporting this review?

If you represent this business why not claim your page by creating a Free Business Account where you will receive improved review monitoring functionality.


★☆☆☆☆

“DO NOT USE!!!!! ”

Written on: 11/07/2009 by randomchat (1 review written)

DO NOT USE!!!!!



I have spoken to Books Direct 10 times in the last 6 months, they sent me editors choice books which i was not aware you have to reject! And after asking them to collect the first lot 3 times, they sent me more.......... again asking 3 times to collect.



Now I received a call around 4 weeks ago saying they are passing my account over to a debt collection agnecy as I have paid my account. Lots of my previous communication has been in e-mail so at least its in writing!! After this call the idiot hung up on me as it was 8.30pm! as thats when they close. So when I phoned back the next day I was told they wold collect within 5 days ..... and also send me a letter telling me I do not owe them anything as they're idiots basically!!



And as if I need to say - THEY STILL (4 WEEKS LATER) HAVE NOT collected the books from me!



I think the general point is stay away from these con artists who do not have ANY UK based call centres nor any experience in anything.



=D

Was this review helpful? 0 0