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“Expensive call number, slow web page, poor staff, long...”

Written on: 09/10/2008

Bad Points
They did not send the books I ordered however still insisted I not just pay for them but full fill my obligation to buy more books.
After I contacted them by email, post and phone they still did not cancel the order even though they said they would, today I recieved a letter saying pay in 5 days we've given you enough chances or the debt collectors will be calling.

General Comments
Expensive call number, slow web page, poor staff, long waiting times on the phone, books are not that cheap once you have costed in the other purchases I have to make, they didn't listern, I could go on.

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