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“I`ve seen a link from BooksDirect on a website, where...”

written by cmcnunes on 16/08/2008

Good Points
good value for money, wide range of quality books

Bad Points
editor`s choice

General Comments
I`ve seen a link from BooksDirect on a website, where they offered a free book for my registration, I only had to pay the postage and from then on a free catalogue with their new books and promotions.

However, they decided to send me 2 books, which they called the editor`s choice, for which I had to pay and in case I wanted to return them, I had to call and rearrange a colection for which I would have to pay £3 or I could just do it myself and post them back by royal mail.

According to the consumer protection regulations, If you want to return an unwanted item, the company who sent it has to pick it up at their own expenses, otherwise you are entitled to keep the items for yourself at no cost.

Too much wasted time for a freebie...

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