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“This company have the worst service I've ever...”

Written on: 01/03/2011

This company have the worst service I've ever experienced and I am a frequent online shopper. I paid for items, received some but not all - 2 had 'out of stock' on the delivery note. They still haven't issued a refund on these despite it being about 18 months later and numerous emails. One item was the wrong size so I returned it to them with proof of postage - they say they never received it so no refund, no replacement and no refund of postage to correct their error. Their latest response is 'we'll wait to hear from your lawyer' - I cannot stress enough that if you don't want to be robbed blind and insulted - stay well clear

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