Report Abuse

Report this review to the Review Centre Team

Here at Review Centre we work hard to make sure we are the best place on the internet for honest, unbiased consumer reviews - we are grateful for your help in keeping us that way!

894492

Why are you reporting this review?

If you represent this business why not claim your page by creating a Free Business Account where you will receive improved review monitoring functionality.


★★☆☆☆

“On my first visit to this shop i was greeted by a...”

Written on: 21/11/2010

On my first visit to this shop i was greeted by a lovely lady called Jo, she was fantastic, me being 45 and lets say not a size 10! i was feeling a bit nervous , i told her what i would like and her opinion was genuine and she put me at ease , there was no hard sell and she made me feel like a princess and i had her full attention , on my futher visits the other staff were less than curtious, i was told i was an hour late for an appointment, (which i wasn't )and would not be seen , then was left to wait for nearly 45 mins while they decided what to do with me , when i was finally seen the lady was rude and was hurrying because she told me she had another party to deal with ,on my final fitting i was greeted once again by Jo and the experience was more than outstanding , she is such a lovely person and dealt with my every need, after that it went down hill , i was told my dress would be ready in 4 weeks time, so when i still hadnt got it with 3 weeks to go i started to panic , i called the shop to be told to call the seamstress myself , on doing this a very rude women asked me why a customer was calling her and that she was to busy as she was doing a dress for a bride that was gettin married that saturday !!!! and that in 25 years a customer had never called her , the after service of this shop was very bad and the lady that i found the worse was actually the manageress

If this shop cant deal with getting the alterations done in a timely manner then they should not take so on , can you imagine not having your wedding dress with 3 days to go to your big day !!

I would not reccommend this shop ,but i would reccommend Jo as she was the shops best asset

Was this review helpful? 0 0