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“Nightmare product and customer service: bought this...”

Written on: 10/05/2011

Nightmare product and customer service: bought this Monday - found it had a broken clip - emailed customer services and after two weeks it finally arrived but there was NO way this could be just swapped without breaking the rest of the clip. Took it back today to where we bought it and they convinced us to replace like for like: guess what? Broken clip. Words fail me.

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