written by on 11/08/2009
I placed an order for an orange bouquet of flowers to be sent from the UK to France. I found the website easy to use and the choice of flowers more extensive than other companies. I placed and order to the value of £46.00 using my credit card but was charged £48.11.
A couple of hours after having placed the order I decided to check the reviews for Flora Queen and was upset to discover that so many people hadn't received their flowers. I then telephoned my credit card company who said don't worry if the flowers are not delivered as I would be able to recover my money via my credit card and although there were lots of reviews stating non delivery I really couldn't know how many bouquets had been successfully delivered - wise advice indeed. By this time I'm holding onto very little hope of it being delivered at all.... however, I'm delighted to say the flowers were delivered via interflora, in good condition, they were the right colour and on time! So my only quibble is with the £2.11 I was overcharged.