Report Abuse

Report this review to the Review Centre Team

Here at Review Centre we work hard to make sure we are the best place on the internet for honest, unbiased consumer reviews - we are grateful for your help in keeping us that way!


Why are you reporting this review?

If you represent this business why not claim your page by creating a Free Business Account where you will receive improved review monitoring functionality.


“I ordered some flowers to take down to my nan who is...”

Written on: 12/03/2010 by teenytiny (1 review written)

I ordered some flowers to take down to my nan who is in hospital for Mothers Day. The flowers arrived on the day stated however as soon I took hold of the box I was pretty sure there was going to be a problem. The bottom was sodden and almost collapsing through and flowers were poking out of the handle part of the box.

When I opened the box the petals were damaged and some stems broken. They looked like the last bunch of flowers left at the supermarket that no one wants.

I rang M & S customer services who were great they offered a replacement or refund. As I needed the flowers for the following day I took the refund. I ordered from a local florist for me to pick up myself who gave me a 'we could of told of you so' comment about M & S.

I also have to say that I don't feel the bouquet was worth the money paid even undamaged. Probably wouldn't choose to use M & S again and glad I didn't have them delivered direct to my nan.

Was this review helpful? 0 0