Report Abuse

Report this review to the Review Centre Team

Here at Review Centre we work hard to make sure we are the best place on the internet for honest, unbiased consumer reviews - we are grateful for your help in keeping us that way!


Why are you reporting this review?

If you represent this business why not claim your page by creating a Free Business Account where you will receive improved review monitoring functionality.


“Take care when ordering flowers from M&S, especially...”

Written on: 06/03/2010

Take care when ordering flowers from M&S, especially if they are being delivered to flats because the delivery company will not leave the flowers with neighbours and the person you are sending flowers to will have to be available from 7.30am - 7.30pm.

I ordered flowers for a very special occaion for my daughter they tried to deliver at between 3.00-3.30pm but she had popped out. They went back to the depot which she rang at 3.30pm only to find an answerphone message to rebook delivery of the flowers from Tuesday onwards (remember these are flowers that were dispatched on the Friday before!). I rang customer services at 3.45pm who said the delivery company had gone home for the weekend and so they could not be redelivered the next day, Sunday. Funny how the same company can deliver on Valentines day (which was a Sunday this year) and Mothers Day and not any other time. BEWARE look for companies that offer more specific delivery times, those that will leave with neihbours and those that can redeliver the next day!

Was this review helpful? 0 0