Report Abuse

Report this review to the Review Centre Team

Here at Review Centre we work hard to make sure we are the best place on the internet for honest, unbiased consumer reviews - we are grateful for your help in keeping us that way!
871550

Why are you reporting this review?
If you represent this business why not claim your page by creating a Free Business Account where you will receive improved review monitoring functionality.


★☆☆☆☆
WRITE A REVIEW

“Took out our halifax policy some time ago for my dog....”

written by ian bonthrone on 13/05/2009

Good Points
Good to start with

Bad Points
see the real side when you been with them for some time and make claims..........

General Comments
Took out our halifax policy some time ago for my dog. In 2008 she was diagnosed with heart problems and arthritis. Initially Halifax were good, excess was £50 per condition. have made regular claims each month for medication and to start with claims were dealt with quickly, things changed slowly and now payments are slow to get back to me. Got a letter from them today saying my policy is up for renewal in june, and excess per condition will now be £100.They also put my annual premium up by £80(which i expected and can accept. What i cant accept is the excess going up midway through an existing ongoing condition, which i dont think is fair or right.They know i cant move to another insurer now( no one will take on an already ill dog) Have phoned them to complain, but no joy. Bad Bad Bad sneaky and underhand tactics.

Was this review helpful? 0 0