written by on 26/01/2010
i would never deal with sales to your home again. I bought a Dihl 21 bottle wine cooler in May 2009 it failed. Dreadful customer service from To your Home, they would not respond to emails. Had to get trading standards involved.Eventually another unit was supplied in Oct and this lasted for 8 weeks this failed 24th Dec 09. Again very difficult to get any response/conmmunication from TO your home. I am now still waiting for a replacement. To your home have now decided on the 26th jan to inform me that they tested the first unit and they deemed it to be working. Strange as the fans on the unit were definately not working and the wine was very warm. No confidence and no trust in this co.
All i wanted was a wine cooler that cooled wine.