written by on 19/04/2011
Friendly and helpful booking agent at gills cruises, knowledgeable with our queries. Excellent friendly staff on The Braemar, especially in the Thistle dining room. First cruise with friends (party of 4) - balcony set up worked v well and added to enjoyment. Varied menu, staff efficient - an accident with bottle of wine showed how experienced they were - within a minute we were all transferred to another table with minimum of fuss - well done to manager in charge of section & waiters. Professional entertainers were quite poor but Fred Olsen group v good.