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“I purchased this freezer in June 2008 and it has...”

Written on: 06/08/2010 by Millie600 (1 review written)

I purchased this freezer in June 2008 and it has operated fairly faultlessly except for a couple of occasions when the temperature alarm sounded and the red light lit up. It seemed to correct itself after we unloaded the contents into another freezer until 2 days ago when, as well as the alarm and red light, there was a noise coming from the fan like a helicopter. As it is out of warranty I decided to investigate it myself and found that by removing all the drawers and five securing screws on the rear, interior, panel I was able to remove the panel and exposed the problem - a massive build up of ice from the bottom to the top of the evaporator! It has been defrosting for 2 days now and still full of ice! This is obviously a fault that Electrolux know about as it's referred to very briefly in the instruction book and advises a call out to their service engineer.(Who will no doubt bill you £100+ for his trouble, as it would require two visits)

At the time of writing I still do not know if the fault will be rectified as I am still waiting for the rest of the ice to melt but I am optimistic.

My verdict : Badly designed frost free mechanism and in consequence not good value for money.

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