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“Can't comment on Service/Support - not required this...”

Written on: 16/01/2011

Can't comment on Service/Support - not required this yet. I had terrible problems installing the fridge/freezer. I only needed to do 2 tasks

1. change the handing of the door from left to right (which both the fridge and freezer enable). However, the screws must have been tightened up by Heman in the factory and it was a masssive struggle undoing them whilst trying not to ruin the screw head (am no Heman, but strong-ish). Screwing the screws into the other side also required herculian strength, as Baumatic had not bothered pre-drilling the holes, so i ended up forcing them with a power drill (NB. instructions state you'll need screwdriver only!).

2. Fix our existing cupboard doors to the new fridge/freezer doors. Same problem, had to force the screws in with the power drill. Drill also slipped puncturing the rubber seal round the door. Also all the screws provided have very thin heads, so you easily mess up the screw head, so I ended up using my own screws.

The product itself is fine, everything works as it should. The fridge is slighly louder than our previous Hotpoint model, but even so its a very quiet background humming.

Overall am pleased with the purchase - though do shop around with Google Shopping as prices differed massively, however if you can pay a little extra for someone else to install I would recommend to save you losing your temper like me!

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