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“I've exchanged money before with Thomson and always...”

written by eclipsechaser on 10/07/2008

Good Points
Very couteous.

Bad Points
Very bad currency exchange rates.

General Comments
I've exchanged money before with Thomson and always been relatively happy.

So, when I booked a hotel for stopping in on my return from holiday in China, I had no hesitation anout ordering some Hong Kong dollars and Chinese yen.

I purchased my currency for £750 thinking all was well.

But I was horrified the next day, when I found I could have purchased the same amount of currency elsewhere for £620, a loss of £130.
I thought Thomson had made a genuine mistake.
But they said "No", I had paid their going exchange rates.
And could not do anythig about it.

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