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“OK, it's a good electric cart, and their aftersales...”

Written on: 18/11/2010 by JerryH (1 review written)

OK, it's a good electric cart, and their aftersales service is excellent, but... the reasons I had to call them need to be shared with you.

Firstly their website order form is a little confusing about colours of batteries (they admitted I wasn't the first person to get confused). All the batteries themselves are black, but if you want a coloured plastic battery HOLDER, you need to specify an orange, green, whatever battery. I got it wrong and they sent what I though I'd ordered within 24 hours.

On first use it started jerkily. Not good, I thought, just before it died completely on the first fairway. Can't recommend pushing it 18 holes. Phone chat with friendly service girl revealed on inspection, problem with battery contacts (has been mentioned by another reviewer). New set arrived next day, and after bit of (annoying to have to do, and fiddly) spanner work, all fine now, but this part is not a great design in my view. I also find the battery seating process a bit hit and miss. Usually needs a few goes to get everything clipped together. I'm sure I'll get used to it, but you've got to align 3 things for it to work.

In use the roller speed control takes a bit of getting used to and doesn't seem to retain the same speed setting in between the on/off switch being used. The switch is possibly too close to the roller and I might be accidentally turning one slightly with the other.

I also bought the drinks holder, which I quickly took off as it looks weird and flaps around when no drink in it. The umbrella holder works fine, but you do get bashed about a bit by the brolly when travelling over uneven ground, but better than getting wet!

I wish it had the 10/20/30 yard auto travel feature.

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