written by capt cavey on 15/10/2008
Good Points
Customer service is totally fantastic.
Easy to assemble (with a bit of jigging)
Looks good.
Bad Points
I suppose some wont like the plastic.
Had to ring them twice about assembly (and both occasions they were fantastic!!)
General Comments
This is my first purchase of an electric trolley.
My mate bought one and had a problem with it 24 hours later they delievered a new one and collected the old - no quibbles.
I went on to their website and liked the look of the product and also the feel of the company (go for a look you will see what I mean).
Ordered it asking it to be delivered before 3pm and ring me 30mins before arrival. Everything was done as I asked.
I had a slight problem fitting the battery however a quick call to them made me realise that I was the thicko.
Put the battery on charge and proceeded to dismantle the cart to make sure i understood the functions - anywhere silly knacka here manages to snap one of plastic wheel connectors :-(
Thought about super glue but rang them. A new connector arrived with 24hours at no charge plus a free ball (nice touch!)
The battery is strong and simple to fit - the trolley is the business.
If you are in the market for a electric trolley you can not go wrong with the Gokart Team.
Thank you