written by on 05/12/2010
it had been a while since i'd been to Amid palace and i was quite looking forward to my meal having had many a good meals there in the past.
Upon being seated it took 10 to 15 minutes before a drink order was taken even though there was only about 7 tables with people on at the time. The food order was taken, popadoms and dips pretty much came straight out but before all of our party was finished the waiters were clearing the table ready for the starters. Starters arrived and were very nice but before the waiters had cleared the table they were trying to serve our mains. Anyway mains came and again were all very nice until i found a ***hair*** in with my lamb. I didnt make a scene but i could not finish my meal, so i waited for the rest of my party to finish their meals before telling a waiter about the hair, he took the hair over to what i believe was his manager and another member of staff, shockingly enough ***they both laughed***. No appology was made for the incident. We then found numerous errors on the bill where we had been charged for things we hadnt had. I then took this all up discretley with the manager at the end of my evening who told me that the hair was not his responsibility it was the kitchen staffs and he thought it had been dealt with..
So if you want reasonable indian food from a restaurant that is rapidly going down hill, whose staff really couldnt care less in more was than one this is the place to go! Very dissappointed and will not be returning!