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“They never respond to emails. My order never arrived....”

Written on: 29/04/2007 by lauraandben (1 review written)

Good Points
Good clothes

Bad Points
Terrible service

General Comments
They never respond to emails. My order never arrived. I received a refund after 8 emails (none were replied to. 14 calls - only one answered after 40 minutes). Refunded minus delivery - livid! Why should I pay for their terrible service and parcel never arriving? I will never use Dorothy Perkins again!!

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