Report Abuse

Report this review to the Review Centre Team

Here at Review Centre we work hard to make sure we are the best place on the internet for honest, unbiased consumer reviews - we are grateful for your help in keeping us that way!

8022549

Why are you reporting this review?

If you represent this business why not claim your page by creating a Free Business Account where you will receive improved review monitoring functionality.


★☆☆☆☆

“Used to be great, now they are costing my business money”

written by mikeleonhart on 07/05/2017

I used to get a response within a few hours for urgent queries.
I am pulling my hair out at their responses for my urgent query over the last 3 days.
My VPS went down (without reason) it took them 24 hours to respond, and whatever they did to put it back online has knocked off capability for me to log in.

I've sent detailed Cron Job reports over with what the fault is, and explained that their resolution has taken the ability away for me to continue with my day to day use.
I've just waited 48 hours to have a response which someone has clearly not bothered to read my detailed information. I'm now back in the queue probably for another day or two and in the meantime I can't continue with half the stuff I need to for my businesses

Was this review helpful? 0 0