Report Abuse

Report this review to the Review Centre Team

Here at Review Centre we work hard to make sure we are the best place on the internet for honest, unbiased consumer reviews - we are grateful for your help in keeping us that way!

8014721

Why are you reporting this review?

If you represent this business why not claim your page by creating a Free Business Account where you will receive improved review monitoring functionality.


★☆☆☆☆

“Unable to complete order twice!”

Written on: 30/04/2017 by CarinaCruz (1 review written)

I attempted to order Van Damme speaker cable online. Paid using paypal & received a confirmation informing me the cable had been dispatched, then received a second email that same day informing me I had cancelled the order (which I had not) I waited a couple of days to see if my paypal account had been refunded which it hadn't so presumed it was a system gliche & would receive my order. After two weeks the order hadn't arrived so I contacted Maplin via the Paypal resolution centre. I received an apology and confirmation that my goods had definately been dispatched this time priority mail so should receive them the next working day. Great I thought, but oh no I then received another email that same day once again informing me that the customer (me) had cancelled the order (which I had not). On complaining to Paypal I did receive a refund but I wonder if Maplin ever manage to get goods out to customers. I for one will not be using them again & judging by other reviewers comments I am far from alone.

Was this review helpful? 0 0