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“Dreadful customer service”

Written on: 29/04/2017 by Tintangle (1 review written)

This company operates my previous employers pension scheme and their customer service and payroll departments are worse than useless. They missed four months of my pension payments and I have been trying to recover them. They have now paid three but my December payment is still outstanding despite me making numerous phone calls and writing letters which are never replied to. When ringing I am told that an audit will be carried out but there is never any follow up.

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