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“total rip off”

written by Bronsonu432 on 26/04/2017

bought a zafira off this company in january and have had nothing but hassle. car has been back to garage for repairs which havent even been done properly they were supposed to fix track rod end and turbo pipe. tracking and balancing hasnt been done after track rod end replaced and when we took the car to another garage we were told turbo pipe was insecure after it was supposedly fixed by them. have found at least another 4 faults with car so rang after sales and was told to get repairs done and we would be reimbursed but we dont want to as we no longer have any confidence in the car at all and dont want to risk our children getting into the car. we have been in touch with cab to be told we can request to send the car back when we told cls finance this they said we couldnt had nothing but hassle from cls finance over repairs etc. we have sent the letter off but are thinking about stopping all payments as we need to buy another car as my partner works over 20 miles away. when we first bought the car from leeds depot we asked salesman if the car had an oil leak which he assured us it didnt for us to find less than 4 weeks later it does and their nominated garage were meant to fix it and its still leaking oil complete joke avoid at all costs complete bullys which try telling you your consumer rights and tell you cab are just reading from a script and you have to keep the car when its only on hp wouldnt advise anyone to use any branch of theirs as they all sound as bad plus if you have any repairs which they tell you they will do the garage they send you to are part of their company too and dont know the back end to the front end of the car