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“Computershare, more like Computerkeep”

written by hlWaugh30 on 18/04/2017

My shares were held at Computershare in the U.K. Some how got transferred to the US Computershare. I only found out when I tried to make a sale.
Wrong address so had to wait 10 days for that to be updated, was issued quarterly and sale of shares. Got a cheque in Dollars (why? My account has always been Pounds)explained that This would mean 12 weeks of waiting for money due to being in the UK. Called to arrange payment by wire, stated could not do impossible as cheques issued. Despite the cheques from the quarterly payouts being cancelled as I had not received them with no obvious issues. Took days to get a manager to agree to that I can send cheques back but would have to use a notary to sign letter and give bank account details. Did this and was told cannot be done had to fill in another letter, did that then nothing. It's been 3 months and I still have not received my money, keep finding more paperwork and still cannot access my account t online. Every staff you speak to give you more incorrect details, absolutely disgusting behaviour from a company.

YOU HAVE STOLEN MY MONEY!

My list of issues is too big to type on here, you've cost me a house, extra bills and 5 hrs of calls from the UK to the USA. I used a notary which cost 60 pounds I sent all letter by UPS which cost another 150 pounds. You really know how to wind up people, you are a invisible company, no system to really get in touch.

Shame on you, you're another evil company that I hope the authorities sort.

Thanks again Computershare the manager who should have called today did not!