written by on 15/04/2017
I have used Berriewood for 3 or 4 years and have always received good customer service .
Sadly my last 2 deliveries have been disappointingly slow and after calling to check where the delivery was this morning I was advised that my confirmation e mail advised of up to a 2 week wait and to be be fair this was correct but I had not noticed .
Apparently this was because products ordered may have been out of stock but to my surprse if I paid an additional charge of £7 I could have the food tomorrow .
Customer service is failing now for some reason and I'm afraid I cannot use this company anymore .