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“falcom dual fuel ”

Written on: 23/08/2009

falcom dual fuel

Falcon Continental 1092

the cooker looked good and i was told its was great to cook on with good output of heat. i was very disaapointed in the 1st few months the storage drawer didnt close properly and the oven glass looked a mess after few uses,it looked cloudy between the inner and outer glass on the doors.

rang falcon to complain they sent and idependent repairs that was instruced by them, the engineer identified the fault on the doors and the drawers, and after 2 weeks they came to sort out the faults, i was told by the engineer that falcon was aware that there was fault on the seals on the doors,( only half of the doors were sealed orininaly) and sent part of the seals to be inseted between doors the engineer cleaned the glas sand inserted the missing seal also he replace dthe drawer. after using the over few timet the same problem! same smoky look, rang falcon told that i shoudl take the glass apart myself and clean it, i would need a spanner and that they wouldpost me one, today im waiting fot the spanner that i know i wont be able to use as the doors need someone who knows what they are doing, the rings on the burners have also got chpped. im very disappointed as the cooker was not cheap , come on falcon get ur act together and sort the faults out.

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