written by on 20/08/2009
I think the mid week menu is excellent value, but the service is very hit and miss . waited 20 minutes for drinks , then starter and main course almost on top of each other. I notice they always sit some parties near the kitchen, even if you have booked weeks in advance. hmm, was not happy about that. some members of staff are a touch arrogant and not welcoming, in my opinion. shame , cos I relaly like the setting and the food and the value, but I don't like being treated as an inconvenince. Graham's on the Green you need to be more customer focused, or else all your expensive advertising will be negated by 'word of mouth'.