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“I received a gift of a Radley tote bag made from...”

Written on: 11/06/2010

I received a gift of a Radley tote bag made from recycled bottles. Being both a fan of Radley products and of minimising my carbon footprint, I was delighted. However, the person had paid £20 for the bag, which I thought was rather expensive. I used the tote once on holiday and when I came to wash it...... NOT WASHABLE!! £20 for a single use bag is both ridiculous and hardly follows the sentiments or intentions of re-use & recycling. I wish my friend had paid 10p for a Bag-for-Life supermarket carrier and kept the £19.90.

When I contacted Radley to express my concerns, I was told that I could recycle my bag at at a waste recycling plant Great customer service? I think not!!

I feel that Radley's should have made it clear to the purchaser/user that this item is not washable and therefore effectively single use.

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