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★☆☆☆☆

“I purchased an 18 Carrot White Gold Omega Chain from...”

Written on: 13/04/2007 by joshbeaudine (1 review written)

Good Points
The design of the Necklace was different. I liked the design.

Bad Points
The Staff were very unhelpful. The necklace had to be returned three times because of defects. The chain was only owned for 8 months and only worn 10 times. The chain completely broke. Sonar Laboratories would not negotiate on the price when purchased.

General Comments
I purchased an 18 Carrot White Gold Omega Chain from Sonar Laboratories Pty Ltd. They blamed me for the breaking of the chain. They said I did not look after it, and they made no attempt to rectify the situation with me.



I have purchased a lot of jewellery in many different countries, and I have found the experience with Sonar Laboratories in Brisbane Qld Australia to be the worst experience I have had in my life when buying jewellery.



There is no customer service, and they took no responsibility for the problem that I had with the item I bought from them.

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