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“ive had my aqua fountainfor just over 2 years when the...”

Written on: 21/10/2009 by philip calf (1 review written)

ive had my aqua fountainfor just over 2 years when the tap broke (dont ask me how or why) i stripped it enough to get at the tap yes it should be quite easy to repair thought i) so i emailed breville who referred me to local dealer for help so rang local dealer in oldham manchester, sorry we dont carry spare taps hard luck, so not to be deterred i emailed my plea to an email address got a reply immediately to the effect that they had referred my plea to the brita customer support team what a joke after about a week and a half i got an email back apologising for the fact that they could not supply a simple tap in my opinion they have absolutely no right selling these machines in this country unless they have available a full and comprehensive range of spares available off the shelf,if you are considering buying one dont even go there please look what else is available from other manufacturers and try to find out how available spare parts are, i for one wont touch breville products with a barge pole in future their customer support team should all be on the dole where the whole lot will probably end up unless they get up off their fat useless lazy asses and start kicking some asses

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