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“Signed up with Site ground for a year, just for...”

Written on: 25/01/2011

Signed up with Site ground for a year, just for testing purposes. I didn't realise it included automatic renewal.

After 1 year, they automatically charged my credit card for another years hosting - at more than 10 times the price than the last year.

I tried to cancel the account. They said it was non-refundable. finally they agreed to downgrade my account to a 3 monthly payment and refund the extra 9 months hosting. But wanted to charge an extra $30 downgrade fee.

So far, I've still not been refunded...

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