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“My dog was in Five Star kennels in Felsted for 2 weeks...”

written by Janet Carter on 24/09/2008

Good Points
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Bad Points
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General Comments
My dog was in Five Star kennels in Felsted for 2 weeks and I was disgusted with the condition of him when I collected him. He looked as though he had lost a lot of weight, and he smelt all musty. We had provided his own bed which we suspect he hadn't slept on as the staff brought his own bed out of storage! My usually friendly and calm dog wouldn't even respond to his own name. He acted like a thing possessed when he was let out as though he had hardly seen daylight for a fortnight. My dog is not usually a barker, but he appears to have lost his voice which is unusual for him.

The staff seemed rather evasive when asked how he had been whilst we were away.

I would never use these kennels again and would never recommend them.

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