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“First time went wrong, they were good, poor service after”

written by rhysjarvis1998 on 10/04/2017

Maybe 3 days after I brought my car, I heard a loud banging noise coming from my Car, Mercedes A-Class, this was the suspension arm. I rang them and they couldn't be more helpful and was replaced although I still don't have the cheque for the repair.

I then noticed my car started to judder just 3-4 weeks into owning the car, i took this to my local garage as instructed by warranties 2000 to get a quote and see what the damage was. It was the brake discs, the pads were new, which meant that they were replaced before I left the collection center in Snodland. They should have noticed the discs, they were completely warped and worn. Considering they boast that they do this point check on the car and charge you for the privilege which should be standard, I think it was disgraceful that they said that it was a wear and tear product. I have done around 3000 miles since i brought the car, they wouldn't have been this bad in this space of time. £226 later after paying over £13000 for the car, I'm not happy. There answer was talk to the warranty company.

WOULD NEVER BUY ANOTHER CAR FROM THIS COMPANY, I WAS WARNED BEFORE I BROUGHT IT AND MAYBE I SHOULD HAVE LISTENED AND PAYED THE EXTRA AT A MAIN DEALER.

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