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“Stores are nice. Lingerie fits well, but cannot locate...”

Written on: 15/11/2007 by Siobhiecarroll (1 review written)

Good Points
Nice clothes fit well mostly.

Bad Points
Staff on phone don't seem to have the ability or equipment to handle stock queries, I popped into Merryhill branch for an item but it wasn't in my size, they gave me an order number and phone number to order item, when I rang they gave another number who said the item or lingerie was showing as a bread bin ????? Still not found item.

General Comments
Stores are nice. Lingerie fits well, but cannot locate items on their list, phone contact centres saying the item a intimates bra which i wanted in plum colour doesn't exist, however I have seen them in the merryhill branch but not in my size and purchased two similar bras, when I provided these codes they also did not exist on their systems weird !!!!!

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