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“I appreciate Fozzy pro-active stand on security on server”

Written on: 07/04/2017 by Shalstubda (1 review written)

This ticket has just come to my attention. I'm really sorry for the rude replies on this ticket. Please be sure that we'll take the necessary steps that noone ever receives replies like these.

The support staff who replied this ticket did not have the necessary information to handle it.

Please accept my sincere apologies and if it would make it up to you, I'd be more than happy if you accept a one year free VPS hosting service as an apology.
Please note that we must keep a copy of the customer information due to many things such as taxes, fraudulent activity, criminal activity, court orders, etc. I'm sure if you think it that way you'd understand.

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