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Review Number	7139489
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“No Deposit - Not true. Did Nothing To Resolve Issue.”

written by Dawnwalsh on 27/03/2017

Made a booking back in January which clearly stated No Deposit. 2 weeks later I received an email from the villa company stating they would be taking a 50% deposit 30 days prior to my visit. I contacted booking.com who assured me it was all sorted out and no deposit would be taken, To my surprise £780 has been debited from my account by the villa company. Booking.com have done nothing to resolve this. Their customer service skills are laughable. I would hit book with them again ever!!!!!!!!

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“No Deposit - Not true. Did Nothing To Resolve Issue.”