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“The unfriendly airport of luton”

Written on: 26/03/2017 by Davidp1950 (1 review written)

Not an airport putting customers first. The gate areas are dire with few seats, no aids like air bridges or escalators. Even putting aside the work going on they seem to want to find ways of inconveniencing users by charging for drop off, charging for trolleys and trying to force no pick up access to metered taxi services, instead using a very expensive service which I assume are paying the airport. Our experience of this taxi service was simply dire. It is our local airport, it is certainly not our favourite

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