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“Expensive insurnce but very poor service”

written by Rauld236 on 24/03/2017

Their insurance is extremely expensive and both cars we had were old and very badly scratched. They tried to get us to sign for one with scratches on every panel but the paperwork showed none. No idea how much they would have tried top rip me off had I signed! Be careful to note every scratch as when I returned the car they claimed that there was another one and when I showed it them on a timed photo taken when I collected the car they said that they didn't rely on photos!! Had a major job convincing them that they were wrong. I suggest getting CDW insurance before you travel at around £15 pw. Far cheaper than theirs but if you do and have a bump please note that their admin is atrocious. They seem to try to make as much on underhand methods to make up for their relatively low prices. I would not use them again under any circumstances.

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