written by on 22/03/2017
No instructions in the pack and telescopic lock was faulty, completely jammed. Finally took it back to retailer who unjammed it with difficulty but it did same thing again straight away and they were kind enough to replace it with no quibble. Sent two e-mails to Wilkinsons who ignored them both. I obviously got a faulty cutter but the silence from Wilksons annoyed me most.