Report Abuse

Report this review to the Review Centre Team

Here at Review Centre we work hard to make sure we are the best place on the internet for honest, unbiased consumer reviews - we are grateful for your help in keeping us that way!


Why are you reporting this review?

If you represent this business why not claim your page by creating a Free Business Account where you will receive improved review monitoring functionality.


“Ordered tickets for a 1 connection trip to France and...”

Written on: 12/12/2010

Ordered tickets for a 1 connection trip to France and through no fault of BST got a notice of denied charge from Chase for the credit card charge. When I received e-tickets, I was concerned as credit card company confirmed via phone (from somewhere other than the US, on a poor connection - I did for a minute think I was talking to "Peggy") that the charge had been denied and could not be reinstated. I emailed and phoned BST and to my surprise and delight contacted a real person. After explaining my concern that I either had no tickets or if I rebooked would have 4, they agreed, took my phone # & stayed in contact with me via email until my card charge posted (who knows why). I appreciate the service and look forward to doing business with them in the future. Gave them 5 stars for customer service but as this is first time using them will see how rest of process goes.

Was this review helpful? 0 0