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“Booths Carnforth Store”

written by 1972Cannon on 19/03/2017

I have shopped at this Booths Carnforth store since it opened many years ago, but my recent shopping experiences here have left me frustrated and more than a tad disappointed.

There has clearly been a disproportionately high turnover of experienced staff in recent months, which may have contributed to the store's significant decline.

It is also noteworthy that many traditionally stocked quality fresh food items appear to have been replaced by Booths own lacklustre brand items and which fail to please and guarantee repeat business.

Additionally, the customer check out experience at the tills has also significantly deteriorated in this store, often characterised by one or two Booths operatives struggling to sustain a pace to satisfy and maintain customer demand.

In short, this Booths store has all the developing hallmarks of a struggling rudderless ship....perhaps management grades at this Branch should be more visibly "hands on" to facilitate necessary improvements, instead of simply parading around the store in white shirts whilst appearing to be ineffective and counterproductive?

Come on Booths you can do better than this to achieve and maintain your corporate mission and Brand reputation with your customers!!