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“Disabled? Don't bother with Showcase Reading”

Written on: 18/03/2017 by 98Johnson (1 review written)

Unable to book tickets online with a CEA card. This makes it unacceptably difficult for disabled customers to buy tickets. When I pointed this out staff verged between the unhelpful to the downright confrontational. Don't bother to email Head office, they can't be bothered to respond either. The seats in this cinema are very comfortable but don't expect any level of customer service. They seem to think it is below them to offer it or even have a meaningful dialogue. Very disappointing for this day and age.

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