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“completly dishonest”

Written on: 17/03/2017 by Yates21 (1 review written)

first of all once you book with full protection the story at the counter is different. the charged me additional EUR 238,69 and I was advised that EUR88 will be returned. Upon return only EUR 71 were to be refunded and not 88 as advised. GPS given was in German so I got lost on the way back so I was 45 minutes late and I was charger EUR 45 plus 9 Euros for petrol when I filled it up just outside the airport. I called them and of course please fill the complaint online. such a horrible customer service

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