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“Does not cover cancellations or delays caused by airline.”

Written on: 10/03/2017 by John47501 (1 review written)

If you think you are covered if your airline cancels your flight or dealays it causing you to miss other flights. It does not!!! Our flight was cancelled by Royal Air Marc and they did not notify us. We even were sent to the terminal gate by the RAM ticket agent that morning, only to be told at leaving time our flight had been cancelled earlier in the week. Apparently this is fairly common with this Airlines. They have an F rating from the Better Buisness Bureau and do not respond to customer complaints. When I bought travel insurance, I just figured that was the main reason to get travel insurance, to cover you in case of airline problems. I'm now out $1800 because of total incompetence from Royal Air Maroc and taking for granted I would be covered by travel insurance. They basically cover you in case of Zombie Eclipse, but not for what you'd expect travel insurance to cover. Be sure to buy tickets that are refundable.

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