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★☆☆☆☆

“Cold hearted & cash hungry”

Written on: 08/03/2017 by AngryandSkint (1 review written)

Booked a birthday holiday break for this month last June, but sadly & unexpectedly lost my job just in time for Christmas. First thought? - cancel March holiday, I need to feed the family and pay the mortgage before spending on a 'luxury' (basic holiday). Cottages.com insist I pay remainder of full deposit, as I'd booked under a £25 deposit promotion, but I don't have the money and hope their consciences will win through and they'll have sympathy for my plight. Outcome? County Court demand for £120 received this morning.
Needless to say, I won't be booking with this lot in (hopefully more plentiful) times to come.

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